Play Responsibly,
Stay Safe
milbe always places player safety and mental well-being at the highest priority. Use our responsible gaming tools to keep your gaming experience enjoyable and in control.
Why is Responsible Gaming Important?
Online gaming can be a great source of entertainment — but without awareness it can become harmful. milbe believes that the most important thing is for every player to know their limits and stick to them. Responsible gaming means enjoying gaming as entertainment, not as a source of financial stress or mental pressure.
Gaming on our platform is only permitted for those aged 21 or older. We provide players with various self-control tools — such as deposit limits, time-out features, self-exclusion, and round-the-clock live chat support in Bengali. If gaming stops being fun and starts feeling like a burden, take a break immediately and contact us.
Responsible gaming at milbe is not an obligation — it is our commitment. We want you to play with a smile in every session and keep gaming in a healthy balance alongside your other responsibilities in life.
Our Protection Tools
milbe keeps these features active to give players full control.
Deposit Limit
Set a daily, weekly, or monthly deposit limit. Once set, this limit takes effect immediately, and increasing it requires completing a cooldown period. Minimum deposit is ৳300.
Time-Out Feature
Take a temporary break from 24 hours up to 6 weeks. During a time-out your account will be locked — no deposits or bets will be possible.
Self-Exclusion
If you feel gaming is getting out of control, activate self-exclusion. It can remain in effect from 6 months up to 5 years and is set up with the help of the support team.
Gaming History
View the complete history of all your bets, deposits, and withdrawals at any time. Analyse your own patterns and make informed decisions.
24/7 Support in Bengali
Our support team is always ready to help with any issue. Chat in Bengali via live chat — we will assist you with anything related to responsible gaming.
Reality Check
You will receive automatic reminders during long gaming sessions. These will remind you how long you have been playing and suggest taking a break.
Age Limit Strictly Enforced
To play at milbe you must be 21 years of age or older. We use a verification process to completely prevent access by underage individuals.
Protection of Minors
milbe strictly keeps minors away from gaming. According to our policy, only individuals aged 21 or older may open an account and play games.
- Age verification is mandatory at the time of account registration.
- Identity is confirmed with a national ID card or passport.
- Suspicious accounts are suspended immediately.
- Parents and guardians are advised to use parental control filter software.
- Gaming on behalf of minors is strictly prohibited.
Learn to Recognise Problem Gaming
When gaming crosses the line from entertainment into addiction, it starts to have a negative effect on other areas of life. If you notice the signs below in yourself, seek help quickly.
Warning Signs
- You are betting with money needed for essential expenses.
- You keep playing to try to win back money you have lost.
- You are lying to family or friends about your gaming.
- You are neglecting work, studies, or family responsibilities to play.
- You feel uncomfortable when you cannot stop gaming.
- You are gaming with credit or borrowed money.
- You feel restless or irritable when not gaming.
If these signs appear, do not feel ashamed — this is a recognised health issue. Contact milbe's live chat support or email [email protected]. Our support team will help you with complete confidentiality.
How to Use the Protection Tools
Activate these tools easily from your account settings. Our support team is ready to help at every step.
Log In to Your Account
Log in to milbe, go to the "Account Settings" section, and find the "Responsible Gaming" option.
Set Your Preferred Limits
Set a deposit limit, loss limit, or session time limit — whichever you need. Changes take effect immediately.
Take a Time-Out or Break
If you are feeling stressed, take a temporary time-out. It cannot be reversed before the set time has passed.
Take Self-Exclusion if Needed
If the problem feels long-term, activate self-exclusion. The support team will be by your side to help through the process.
Contact Support
If you have trouble with any step, speak with us in Bengali via 24/7 live chat.
Tips for Healthy Gaming
Following these simple habits keeps gaming enjoyable at all times.
- Set a budget in advance and stay within that limit.
- Do not rush to recover money you have lost.
- Play only for entertainment, not as a source of income.
- Avoid gaming when you are angry, sad, or under stress.
- Take regular breaks — at least 10 minutes every hour.
- Keep up the habit of spending time with family and friends.
- Stop gaming if you feel tired or dizzy.
- Never bet with borrowed money or on credit.
- Set aside a portion of your winnings — do not bet everything again.
- If you feel any problem, seek help right away.
Help and Contact
Our support team is always ready for any responsible gaming issue. Your identity will be kept completely confidential.
Live Chat Support
Email Support
Frequently Asked Questions (FAQ)
Enjoy Responsibly
milbe is always here for a safe and enjoyable gaming experience. Explore our games or find answers to any question in the FAQ.